2.14.2016

Customer Interviews No. 3

1) Describe your interviewing strategy.

I tried to interview people that were in computer science because this pertains to them more, but I also asked people not in computer science.


2) Conduct the interviews.








3) Reflect on what you learned. What did you learn from the interviews? What surprised you the most? What do you expect to change as an outcome of these interviews?

I learned (based on the people I interviewed) that most people are mostly worried about the speed of the web browser. Web browsers are fast, but I think that they can be even faster. I thought people would be concerned more than they appeared to be about security (and of course the security and speed of web browsers is, indeed, good for what it is). I don't expect much to change as a result of these interviews because I learned that people think (as do I) that web browsers could be faster.